I have another of this same model, purchased one year before, thats doing fine. Fix wd external hard drive not workingrecognizedshowing up. The equivalent specd wd red 8tb nas hard disk drive 5400 rpm class sata 6 gbs 128mb cache 3. The fact that the my passport drive showed that the drive had 442gb of 465gb free, should have suggested and indicated to you that it was still working, and a further simple run chkdsk g. Wd my book external drive not working external hardware. Hard drive diagnostics simple hacks for wd mybook live. Nov 07, 2018 the next test was to see if i could duplicate the content of a full 6tb drive onto the duo, this was a simple test to check the drive integrity over a long period of time. Quick test fail extended test pass 06quick test on drive 1 did not complete. I have tried plugging in the harddrive to the hard drive docking station attached to my macbook as i had formatted the mybook to work with my macbook. Sep 12, 2019 i have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files.
Solutions to wd drive utilities quick drive test failed. With seemingly more connected devices in the household now than people. Ugh, i produce music and all of my projects since i started and all of my completed songs are on this drive. The wd hard drive failed to show up on my pc and i couldnt access saved data either. The quick drive test checks the drive for major performance problems.
This wd my book studio 3 tb firewire 800 external hard drive is in use every day as a time machine mac backup drive. Buying a new mybook elite enclosure, removing the new drive, and installing your old drive may allow for data recovery. Besides, with the aid of this awardwinning software, you can restore data from other failed or a nonbootable external hard drive manufacturer such as western digital my book, wd caviar, western digital my book world edition, wd red, wd purple drives etc. Jan 02, 2012 this wd my book studio 3 tb firewire 800 external hard drive is in use every day as a time machine mac backup drive. If any of the tests fail, including the quick test, replacement of the drive may. My book studio desktop hard drive features blazingfast superspeed usb 3.
Western digitals latest designs, like the new my book duo, are a long way from those origins. The test never completed and now the drive shuts itself off about 20 seconds after i power it on. The other drive was an old my book duo connected through usb 2. Western digital offers an expansive portfolio of technologies, storage devices, systems and solutions for businesses and consumers alike. This morning, wd my passport suddenly became inaccessible, couldnt be detected by my computer. Western digital wd quick tester user manual pdf download. Your my book pro device and the wd drive utilities software are compatible with the. Recover data from broken western digital mybook spiceworks. Western digital hard drives are a pins 3 and 5 for older models, b pins 4 and 6 for the quick drive test is identical to the full drive test except the full media scan is.
The icons for wd security, discovery and backup are on my desktop. The pc is a little more work to set up network shares, the wd application is an easier route to take there. In the right panel, locate your my book live drive under storage. Wd my book essential stopped working hard disk drive repair. Why isnt my wd my book external hard drive being recognized. It seems that when i put that drive in the mybook enclosure it does not mount. On the mac the my cloud shows up in finder as a drive, just like the internal drive in a mac, which makes interacting with the my cloud in that way very simple.
Apr 18, 2010 3 actual drive failure, but except for external usb drives wd s jbseries drives are at least imho pretty damned good at taking worse impacts than yours. Fix and repair wd my passport ultra not detectedshowing. Testdisk fantastic, free, and opensource utility to test and fix different hard drive errors. How to check if a hard drive is failing using smart on. Mar 17, 2015 testing two hard drives for possible failure. If you want to choose a desktopclass drive, wd my book duo desktop drive is a good choice. If you dont have an optical drive, dont worry, once the my book live is conencted to the network its easily found by both macs and pcs. Easy to use my book desktop storage is ready to use out of the box so you can start transferring files, saving your memories and backing up right away. Replacement drive came and appeared to work fine but two days ago. Buy wd my book 1tb external hard drive storage usb 3. Downloads download software and updates for your wd product at.
Its the cornerstone of wds strategy to help consumers organize their content and access it anywhere from the new wd 2go mobile apps to the wd tv live media streamers connected to a tv. I have a spare wd mybook enclosure and a spare 500gb seagate sata drive. Complete backup my book desktop storage comes equipped with wd. Oct 21, 2011 wd includes a quick start guide with the drive that pretty much says plug it in and run the included cd.
Purchased brand new 1tb western digital my passport drive external usb. T check how to check if a hard drive is failing using smart on windows 10 if your pcs hard drive is acting up, use these tools on. Click on the wd external hard drive and then press on next option to initiate. Fix and repair wd my passport ultra not detectedshowing up. The short test is fairly quick, but the full test takes a very long time it has. How to quickly fix the problem, its cause and solution duration. Seagate seatools fantastic and free program that is. Amazon quickly sent a replacementwhich again failed the complete drive test at around 30%.
Status code 05 failed electrical test element, failure checkpoint 99 unknown test smart self test did not complete on drive 1. Mar 14, 2018 my wd my book fails the quick drive test. Hi guys, i have western digital external hdd 2 tb green that seems to have stopped working. Resolved western digital external drive, read diagnostics. These two tests, unfortunately, do not do very much. Product title wd 3tb my book desktop external hard drive, usb 3. Wd discovery can also be used to manage your drive with wd drive utilities. Quick test on drive 1 did not complete error on my wd black. How to repair hard disk not detected by innovative. The result of a quick drive test is a pass or fail evaluation of the drives. Afterwards i wanted to transfer those files to my laptop windows 7, but all of a sudden i had io problems and i couldnt open anything. Jul 11, 2010 afterwards i wanted to transfer those files to my laptop windows 7, but all of a sudden i had io problems and i couldnt open anything hardware all howtos win 10 win 8 win 7 win xp win vista win 9598 win nt win me win 2000 win 2012 win 2008 win 2003 win 3.
Read speeds up to 2000mbs to decrease load times and get you into the game faster. Available in various editions from essential, to premium to world edition. Once a bad sector appears on a drive, it is highly likely that more would appear the head would bounce off the physically damaged part and land on a different spot on the platter further. A line of external hard drives by western digital, styled after hardbound books. If youre unable to boot into windows, boot from the windows cd, enter the recovery console, and run chkdsk f to fix errors. Our datacentric solutions are comprised of the western digital, gtechnology, sandisk, upthere and wd brands. The first gave issues accessing folders under time machine and failed a complete drive test. To get started, choose the western digital brand youd like help with. Western digital mybook drive lock encryption failure and.
Western digital has long been in the personal cloud storage space with the wd my book live. Sep 25, 2014 status code 07 in wd data lifeguard diagnostic means the drive fails to read part of the drive and it is likely to soon fail or it already started failing. Import your photos, videos and docs to the my book drive to help preserve your online life. As for seagate, they can provide 10tb of storage from a singledrive backup plus hub or. Status code 05 failed electrical test element, failure checkpoint 99 unknown test smart selftest did not complete on drive 1. The result of a quick drive test is a pass or fail evaluation of the drives condition. Testing a drive for problems using data lifeguard diagnostics for.
Quick test on drive 1 did not complete error on my wd. After publishing our howto guide on saving money with the toshiba 5tb 7200rpm external drives, we planned to do the same with the 8tb drives. Builtin diagnostics from the web interface, a simple diagnostic test can be run to verify the hard drive status. Ive read that the drive may be readable in an identical western digital enclosure, because the encryption key is stored on the drive itself and not within the chip. The ports of my western digital mybook has broken off and have removed the hard drive from the enclosure in attempted to plug the drive into a hard drive docking station. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music, and documents. I have not yet tried with time machine but this one also fails the complete drive test with same message. If your product is not listed above, please visit the product page. Then launch this software and select recover drives option from the main screen figure 1. Complete drive test failed external drives for mac wd. Wd passport hard drive data recovery after physical. Is there a possible way that can help me to repair the.
Im sorry to hear about your massive movie collection. Mar 14, 2011 western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. Ran wd utilities extended test surface scan and it reported a failure. Liberate your western digital 8tb drive from its mybook. Western digital my book troubleshooting, repair, and service manuals. Replacement drive came and appeared to work fine but two days ago started making an unnerving sound so i ran wd utilities extended test on this drive as well. Quick test fail extended test pass 06 quick test on drive 1 did not complete. Chkdsk another windows command line utility to test the hard drive. Book premium ii and wd my book pro edition ii storage system. Hi, i just put some files from mij desktop vista on my external harddisk, everything worked as it should.
Wd mybook essential enclosure and non wd replacement drive. Thinking the enclosure was bad, i put in a wd drive to test it and it mounts just fine. Then connect the failed wd external hard drive to it. Its formatted for mac and compatible with apple time machine making backups quick and easy. Cannot run backup to wd my book after installing 360 v 5. The short test is fairly quick, but the full test takes a very long time it has to scan every sector of the hard drive. Few easy steps to restore files from a failed wd passport external hard drive. Wd drive utilities is a lightweight program designed to lend you a hand with managing and configuring your western digital external hdd allows you to check the hard drive. I have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files. Here is a real case about quick drive test failed on wd passport. Unlike some other people with this problem, my hard drive isnt showing up on my pc windows 7 or my husbands macbook air, and although it has a flashing blue light when plugged in, it isnt making that spinning sound, which has me worried it might be a gonner. The desktop drive has up to 28tb capacity in raid 0 or raid 1 configurations.
Make sure this fits by entering your model number in the box hard drive, usb cable, ac adapter, wd security, wd drive utilities, quick install guidefeatures heatdissipating, aluminum enclosure encased in a streamlined aluminum enclosure that remains cool to the touch, this drive complements your mac, and as always, takes up minimal space on your desk. Have you tried accessing the drive on a different computer. Seagate vs western digital what are the differences on. Verify that the jumper settings on the hard drive are supported by the wd quick tester. Quick drive testfail external drives for pc wd community. Oct 04, 20 on the mac the my cloud shows up in finder as a drive, just like the internal drive in a mac, which makes interacting with the my cloud in that way very simple. Sep 26, 2016 wd my book external drive not working posted in external hardware. Wd my book external drive not working posted in external hardware.
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